PRIVACY POLICY OF TRENTINO WILD srl
Trentino Wild srl, in carrying out its activities, collects data relating to its customers. This document (Privacy policy) serves to illustrate how data is collected and used by Trentino Wild srl, in compliance with Regulation (EU) 2016/679 (GDPR).
WHAT IS THE PRIVACY POLICY?
- comply with legal requirements (conclusion of contract and issue of tax documents);
- provide the service purchased;
- commercial communications;
- internal statistical analysis.
WHAT DATA DO WE COLLECT AND WHEN?
| WHEN? | WHICH DATA? | FOR WHAT PURPOSE? |
| Email communication |
Email
Phone number
|
When you write to us for information, we use your email exclusively to respond to your request. |
| Site information request form |
Name and Surname
Email
Phone number
|
When you write to us for information, we use your email exclusively to answer your enquiries. We use your telephone to call you, explain our proposals and answer your questions. With your consent, we use your e-mail for informative and commercial communications from Trentino Wild srl: events, promotions, news, ... |
| Purchase a ticket |
First and last name Tax code Address Mobile |
We need your identification data in order to conclude the contract and issue the invoice you receive after your purchase. We need your email and mobile phone in order to contact you in the event of problems with your purchase or for important communications about the course of business such as cancellations, postponements, delays. With your consent, we use your email for informative and commercial communications from Trentino Wild srl: events, promotions, news, ... |
| Newsletter subscription |
First and last name |
Your data will be handled by our internal user management system. No data will be communicated to third party software. Your data will only be used by TrentinoWild srl for commercial communications and offers. They will not be disclosed to partner companies or third parties. |
| Completing the form before the activity |
First and last name Date and place of birth Address |
We need the details of the participants (who may be people other than the purchaser) in order to identify them and get them to accept the conditions of the activity. We use your email to send you photographs of your activity and communications relating to the booking you have made. With your consent, we use your email for informative and commercial communications from Trentino Wild srl: events, promotions, news. |
| Video camera rental |
First and last name Date and place of birth Address |
We need your identification data in order to conclude the contract. |
WHO HAS ACCESS TO THE DATA?
We guard your data with the utmost diligence and care. Trentino Wild srl does not transfer your data to third parties in any way.
Only personnel authorised by Trentino Wild srl who, for work reasons, have to
- interface with customers to manage purchases of our services;
- manage the administrative registration of tax documents.
Personnel have been trained to use your data correctly and to prevent possible incorrect use.
We also share information with third parties to help us manage our business and provide services. These third parties may from time to time have access to your personal information, and include:
- Service providers, who help us manage our IT and back office systems.
- Law firms and other professional service firms (including our accountant).
These professionals only access your data when strictly necessary to carry out their activities. In no way will your data be transferred, remaining in the exclusive possession of Trentino Wild srl.
The data may be shared with the competent authorities when necessary.
HOW DO WE STORE YOUR DATA?
The data you communicate to us are stored on our servers or on the servers of IT service providers who guarantee data security and accessibility exclusively by Trentino Wild srl.
These suppliers include:
- Shellrent srl for server space dedicated to Trentino Wild srl;
- Customer Alliance, an email service for reviews, used solely to find out your opinion of the service provided;
In all these cases the data are the exclusive access and responsibility of Trentino Wild srl.
Data collected electronically are kept for the duration necessary for legal obligations and, when consented, for commercial communications until deemed necessary or when otherwise requested by the user.
Data provided by filling in paper forms are stored in premises not accessible to the public and destroyed after 1 year
WHAT ARE YOUR RIGHTS?
| RIGHT | DESCRIPTION |
| Access and modification |
By sending an email to you can request information about your data: which data, for what purposes, ... You will be able to request the modification of the data provided, as well as change your consent to its use, without prejudice to legal obligations. |
| Right to be forgotten | By sending an email to you may request the deletion of all your data, except for the data that Trentino Wild srl is required to retain by law. |
| Right to transfer | In order to proceed with the above requests we will need to identify you, using the methods we deem most appropriate. We undertake to respond to requests within 72 hours of their receipt. |
In order to be able to proceed with the above requests we will need to identify you, using the methods we deem most appropriate. We undertake to respond to requests within 72 hours of receiving them.
In general, for any request concerning the use of your data you can write to
WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?
Trentino Wild srl
Via Gole 412, 38025 Dimaro Folgarida
P.I. and C.F. 02278030222
Email:
